Privacy Policy

Mobile Car Key Service respects your privacy and is committed to protecting the personal information you provide when using our website or requesting our automotive locksmith services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding communications from Mobile Car Key Service.

Information We Collect

When you contact Mobile Car Key Service, submit a form on our website, call us, or request a service, we may collect information such as:

Name
Email address
Phone number
Service address or general location
Information about the automotive locksmith service requested
Information included in messages you send to us
Appointment or service-request information
Basic website usage and technical information

We collect information that you voluntarily provide as well as limited technical information necessary to operate and improve our website.

How We Use Your Information

We may use the information we collect to:

Respond to inquiries and service requests
Schedule and coordinate automotive locksmith services
Communicate with customers about requested services
Send appointment confirmations and service updates
Provide technician arrival or scheduling information
Maintain service and customer records
Improve our website and customer service
Protect against fraud, misuse, or security issues
Comply with applicable legal obligations

SMS Messaging and Consent

Mobile Car Key Service may offer customers the option to receive service-related SMS messages.

Customers may opt in by providing their mobile phone number through our website contact or service-request form and checking the SMS consent checkbox.

By opting in, customers agree to receive service-related text messages from Mobile Car Key Service. Messages may include:

Service request confirmations
Appointment updates
Technician updates
Technician arrival notifications
Other communications related to the customer's requested automotive locksmith service

Message frequency varies. Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

Customers may opt out at any time by replying STOP to a text message. For assistance, customers may reply HELP or contact Mobile Car Key Service directly.

Mobile Information and SMS Consent Data

Mobile phone numbers, SMS opt-in information, and SMS consent are not sold, rented, shared, or disclosed to third parties or affiliates for their marketing or promotional purposes.

We may use service providers when necessary to facilitate communications or operate our services. Information may also be disclosed when required by law or when reasonably necessary to protect our rights, customers, or services.

SMS consent information will not be shared with third parties or affiliates for marketing purposes.

Cookies and Website Information

Our website may use cookies and similar technologies to support website functionality, understand how visitors use the website, and improve the user experience.

Depending on your browser settings, you may be able to disable or manage cookies through your browser.

How We Protect Information

We take reasonable administrative and technical measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to provide requested services, maintain appropriate business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

Your Choices

You may contact us to request information about the personal information we maintain about you or to request correction or deletion where applicable.

For SMS communications, you can reply STOP at any time to opt out. Reply HELP for assistance.

Third-Party Services and Links

Our website may use or link to third-party services. Those services may maintain their own privacy policies and practices.

Mobile Car Key Service is not responsible for the privacy practices of independent third-party websites.

Children's Privacy

Our services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through our website.

Changes to This Privacy Policy

Mobile Car Key Service may update this Privacy Policy periodically to reflect changes to our services, website, legal requirements, or privacy practices.

Any updated version will be posted on this page with a revised “Last Updated” date.

Contact Mobile Car Key Service

If you have questions about this Privacy Policy, your personal information, or SMS communications, please contact us:

Mobile Car Key Service
Phone: +1 657-300-8307
Service Area: Orange County, California
Hours: Open 24 Hours